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OneDirect is India's leading social CRM product and was launched in 2009 with the purpose of helping Indian brands overcome challenges they face with respect to customer experience management.OneDirect has evolved as a pioneer in the CEM space with a suite of world-class products that have been implemented by revered market leaders. This validation has strengthened our position as front-runners in customer experience. Our Social CRM product is leveraged by over 100+ large Enterprises in India like Indian Railways, Kotak Group, HDFC Bank, Dominos, Snapdeal, Pepperfry, Ola, Daikin, Vistara, Oyo ...etc. to manage their online customer experience.
We are a growing organization with 150+ employees spread across offices in Bangalore, Mumbai & Delhi. We are funded by Sequoia Capital.